Thank you for choosing ISORetract™. Your satisfaction and safety are of utmost importance to us. This policy complies with FDA regulations for medical devices.
Start a Return: Submit Return Request
For safety and hygiene reasons, we cannot accept returns or issue refunds for any opened or used ISORetract™ devices.
If your product arrives damaged or defective, notify us within 5 days of delivery with photos. We will provide a prepaid label and replace the item at no cost.
All returns will be inspected before approval. Items that are used, damaged due to improper handling, or not in original condition will not be refunded.
Approved refunds will be issued to your original payment method within 5–10 business days after inspection.
For items over $100, use a trackable shipping method or insurance. We are not responsible for lost packages.
Email: info@isoretract.com
Phone: (385) 545-7010
Return Address:
ISORetract™
90 West 500 South #220
Bountiful, Utah 84010
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